Question 1

Does eConcepts have certain requirements for the billing service?

Accepted Answer

Yes, we require that each office has high speed internet and a dedicated computer in order to work successfully.

Question 2

Do I need to sign a long-term contract?

Accepted Answer

No, our services are available on a month to month basis.

Question 3

What software is required?

Accepted Answer

We ask that you have up to date dental billing software such as Dentrix, Eaglesoft, etc and remote access. If you don't have remote access already set up we will supply it at no addl charge.

Question 4

How do you access our data?

Accepted Answer

We use a secure private network application that is capable of establishing direct links between computers that are behind Network address translation firewalls without requiring reconfiguration .

Question 5

Is eConcepts HIPPA compliant?

Accepted Answer

Yes